Thomson Tv — thomson ud9 124cm 50 inch ultra hd tv

Address:

173 A2 Kannagi Street , suramangalam post, 636005

I was purchased a TV on flip kart on 30.01.2019 . there is black mark in TV images uploaded. i lodge a complaint in customer care my complaint ID is 9136348 . Technician from deputed by the consumer care inspected my TV and try to attend the mark.problem not solved but there is a vertical line in the TV from the date service engineer attending. service engineer told me that thee is a panel problem we can replace the same after receiving the panel from brand. but consumer care closed my ticket ID there is physical damage.and replied panel will be replaced with 80% of cost. there is no contact no except consumer care and hence they are cheating the customer.