[Resolved]  Thyrocare — Report about psa/free psa gives contradicting limits .

Address:Mumbai City, Maharashtra, 400703

The report submitted gives total psa value of 3.53 ng/ml and free psa value of 1.2ng/ml.

Further it says that normal range for free psa is 20% of total psa and 1.2 being about 34% of total psa, it is good and indicates very low probability of prostate cancer.
Simultaneously at another point in the report it says that free psa should normal reference range < 0.26ng/ml according to which the level 1.2 of free psa is 426% of the higher limit!
My contention is how both these normal limits/references can be correct?
Inspite of repeated complaints to them stating that both limits cannot be correct, they are not at all ready to accept the logic and talk about the medical knowledge of their phd qualified doctor.
Did not expect them to behave in this unprofessional way.
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May 28, 2017
Complaint marked as Resolved 
Thyrocare customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Thyrocare Customer Care's response
Dear Sir/Madam,

Kindly share your order id. we will investigate and let you know further to this.

Regards,
Thyrocare
Complaint comments 

Comments

Sir, blood composite taste on 9th may in the name usha lata dalmia, paid rs 1550.00, very bad service, very tuff to get report, missed doctor appointment, reputation is becoming bad. Pls see
The company is a rookie, standard less, thief company, there is no way to sample the test here, nor is anyone here to answer your questions. I would recommend to all of you that do not waste your time, money and health by doing a test with your determination.
I am not sure about the accuracy of the reports...have to check them. But, I found that the blood collecting technicians are very young and do not wear gloves while collecting the blood. Thyrocare should train them and ask them to follow some hygenic standards...

How long does it take to train them?

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