[Resolved] Tikona — After closing the connection not doing the settlement properly

SWARUPCOMP

from Tiruvannamalai, Tamil Nadu

Address:	560037
Website:	tikona.in

I have paid 2000 at the time of getting the connection. As per the plan i will not pay the last month bill.

My plane was 4mbps, i never get this speed. Tikona cheated me a lot.
Every day i need to call customer care to get the connectivity,
Whenever i ask to disconnect, every time they promised me to improve the network.
Finally i close the connection, but they send me rs250 rupees bill, i ask customer care about why this bill, nobody gave me clear picture.

Nor they are asking me to pay 850 rupees.

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Jun 3, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Raut,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.

Verified Support

May 01, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Raut,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.967.99/- at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.