[Resolved] Tikona — Bad Services

dineshjaglan007

from Gurgaon, Haryana

Address:	Faridabad, Haryana, 121003
Website:	www.tikona.in

I m using Tikona broadband from last one year and even not a single day passed that i dont face problem in Tikona. For the first 6 months i kept on calling the engineers and customer care but no solution at all.
Problems:-
1. Pathetic Services
2. Pathetic Connectivity
3. Engineers never comes on time
4. Takes too much time to call customer care (Minimum 1 Hour).
5. No action on mails.
6. Why should one service provider pay the unnecessary bills without using internet.
Now, i would like to stop the services coz i m tired with this Broadband service Provider and these are not the only problems that i m facing there are lot more in the line.

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Aug 6, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

With regards to your concern, we will not be able to process termination request on the basis of your post received on this Forum due to validation purpose.

We request you to send us an email to [protected]@tikona.in from your registered email id or you can call our Customercare from your registered mobile number to raise a request for termination.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.