[Resolved] Tikona — billing account number:[protected]

Ramesh Barkam

from Kanpur, Uttar Pradesh

Address:

Bangalore, Karnataka, 560092

With reference to the captioned account number, when the connection is being terminated, why the hell tikona is sending billing to my mail id.
What nonsense is this.
I had sent mail on 14/03/2017 for termination of my connection and still i am getting outstanding bill.
How come a low profile company (Tikona) sends a bill when there is no connection and no usage.
I need the same need to be addressed immediately else will be proceeded legally.

Regards,
Ramesh
Mba, llb

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Nov 21, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Babu,

Greeting from Tikona,

We have checked and found your account has been terminated as per your request.

We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly.

Regards,
Tikona Care

Verified Support

Nov 30, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Babu,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs 1, 500.00/- (including CPE Penalty Charges) at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.