[Resolved]  Tikona — broadband connection

Address:

600014

Hi sir

I am subash. My id: [protected]
Initially i wrote a mail to customer care on march 7th mentioning i am leaving out of country, so will not be able to to use the connection so asked for disconnecting the connection but didn't get any reply from you. On march 15 i sent a remainder to you mentioning the same and asked for disconnecting the same but i didn't get any reply. I clearly mentioned in march 15th mail that i am not available from march 16th and travelling out of country.
After i got the bill for april month i again wrote a mail to you on april 24 mentioning why there is a bill amount as i stopped using it effective from march 16.
After all this mails still the problem solved.
In october i called customer and the person who talked with me agreed there is issue from the tikona customer care side and he told me no need to pay any amount and told to return the modem.in november i returned the modem.
But from there on i am continuously calls from various numbers mentioning i have to pay the amount if not they will block all my details. They started to threaten me also they started to tell me as a cheat. Many calls are coming in the name of advocate
I don't know what is happening with tikona after the customer person agrred the mistake is from thereside.

Thanks