[Resolved] Tikona — Broadband connection dropping issue

db23013

Dec 15, 2021

Address:

Mumbai

Hi, experiencing bad network service from tikona broadband since 3 Dec. I have made daily calls with no resolution . All they say the issue will be resolved from network team permanently however it still persists . Me and my wife both wfh and get disconnected frequently from conference calls . There is no escalation matrix for the case to be escalated .

User ID - [protected]
Tickets - 1-[protected] and 1-[protected]

Was this information helpful?

No (0)

Yes (0)

Jan 16, 2022

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2021

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.