[Resolved]  Tikona — broadband termination harassment and no refunds - harassing

Address:

411028

Hello,

I am vishal jaiswal tikona consumer id: [protected], got the connection in the month of aug. But within first 15 days of service i submitted atleast 40-50 complaints regarding the issue in connectivity. I even had 5 engineer visits whom has confirmed my location is not feasible. It is 700 mtrs away from the access point whereas max distance (On paper) is 450mtrs and max suggested distance is 300 mtrs from the access point.
Even after their engineer has declared location not feasible, tikona is insisting that the location is feasible.
I have raised request for termination on 15th sept'17 but till now they have not confirmed any thing.
Tikona is not at all agreeing on the refund of my first three months fees.

Pathetic from tikona.