[Resolved]  Tikona — charging bill after terminated my service and without any prior information

Address:Varanasi, Uttar Pradesh

I use tikona company service more than 1 year but they continuesoly provide poor service interrupted network and also charge additional bills without solving my problem. After that finally i decided to terminate my connection i send so many emails calls for termination but they don't terminate and send me bills. When they finally stop my service and i fullfill my all charges bill. They assure me that in future they don't disturb me again but sudden after 6 month they again calls me so many time from different different no. And their custmor service employees use abusing threatening fraud language and harrasing me. I have enough proof against them to proof my right side. Now i m mentally very depressed because of them. Please help me they continuously demand money from different diffrent fraud reason i m jobless person i can't able to fulfill their demand. Plz help
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Mar 23, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Comments

I am also harassed the same way like you have been..
Same story... I have asked them many times to disconnect and they kept saying that its wrong bill and now they threaten me every month to pay what i have never used.
Check my screenshot of email they never replied but they call to threaten me.
What should i do?

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