Tikona — Charging for non usage

Address:Bangalore

From 20th May 2021 to October'2021 customer was not in bangalore, Due to covid-19 moved to Tamil Nadu. Still Tikona charged as service utilized.
Email sent to customer care on clarification, no reply received as of yet.
Share me the utilized bill for the above mentioned dates. Sorry, would like to disconnect the connection as soon as possible.

Completely cheating the customer and not responding to email query!!!
Customer ID: [protected] plan: 30 Mbps / 499 per month. Connection taken for 3 month and paid Rs. 2356 as my installation and plan for 3 months.

Act immediately and disconnect my connection ASAP
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    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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