[Resolved] Tikona — Cheating on bill asking for clarification then threatening | |||
I had connections of tikona due to bad connection I had stopped the connection after then he try to retain on lower plan and I had rejected same after that sending bill and I am send excel with detail and he is claiming extra amounts for noc now they are threatening since one for legal action I am also agree for legal action but they never doing anything except threatening Was this information helpful? | |||
Jun 2, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID. Request you to provide the required details at the earliest to look into your concern and provide prompt resolution. Regards, Tikona Care. Verified Support Apr 29, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Apr 27, 2017. Kindly share your details with us for further assistance. Regards, Tikona Care. Verified Support Apr 30, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information; hence we consider this case closed from our end. We now request you to share your detail on our official Tikona Forum - forum.tikona.in Regards, Tikona Care | |||
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The service provider shall terminate the connection within 7 days. They cannot charge rental or any other charges beyond the period of 7 days of request for closure made by the customer.