[Resolved]  Tikona — Demanding money for discontinued service

Address:Bhanduo Mumbai

I have taken service of tikona in name of my wife . I have taken plan for 6months by paying full amount in advance .
Since there was no modem available with them, so we got service on our own wifi router . I discontinued this service then the plan got over in November . For 20 day I checked there was no internet . Now my wife is getting multi calls for pending payment . I rcd email where it is mentioned that I have due 475rs . Then I am getting call from various people that I have to 2300rs that is for non used service . This company is cheating with their customers . I am.hapoy that I didn't continue with tikona. They are not worth . They have lot of nos to contact for new sevice but not single nos to contact customer care directly to resolve ur issue.
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Aug 12, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2021
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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