[Resolved] Tikona — disconnect requests are being ignored | |||||
I have not been using tikona broadband since feb 2018 however i am frequently getting calls from them to pay the bill. These calls are very annoying and they call anytime in a day. I raised several requests to disconnect the network but those requests are being ignored by them. I was using prepaid service but now they claim that it was postpaid. Il Please help me file a case against them. My user id is [protected] Was this information helpful? | |||||
Jun 12, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 07, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
reason:
very bad speed
poor customer service
they will harass you
"Tikona Legal" search this in google
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.
Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.
Regards,
Tikona Care.