Tikona — disconnection request i raised, but they still didn't replied (made force to pay bill, which i didnt use)

 
2 Reviews
3-Maruthi Nilaya New Maruthi Nilaya New, Praksha reddy layout, gov school, Doddanekundi village Vengalure KA 5506637, India
 dakeshh on May 14, 2020
I already raised complain to disconnect the tikona internet service, on
Thu, dec 19, 2019, 1:26 am, but i didn't get any reply from their side.
We didn't use their connection for 6 -7 months but someday before they send mail "demand notice" today they threatening by advocate like, they will take the court, and asked me to pay the bill of 1495/- which i didn't use.
Still, i didn't get any official mail for notification to close the service from their side.

Today (14-may-2020) i made the payments of 1495/- to tikona,
Because of their threatening & make mental torture by making a call by k. K. Yadav.

The service issue came so many time, during using tikona internet service,

Before they are telling, tikona is prepaid service, but now they are telling its postpaid service, and whatever money they took while installation its kind of advance. (Today discussion with k. K. Yadav)

The threatening call got from:- [protected] (K. K. Yadav as per truecaller)

Complaint Status


[May 14, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
Updated by dakeshh May 15, 2020
that what Tikona engineer came & made the mesh of thing, & never back,

Updated by dakeshh May 16, 2020
https://youtu.be/uDJDhori7c4

https://youtu.be/ONjUJEol08s

same kind of call I got,
why advocate is calling, first company has to settle the condition,
Updated by dakeshh May 19, 2020
Still, I did get any useful information or satisfactory response,
instead of giving response, they are providing plans,

Updated by dakeshh May 23, 2020
@Customer Complaints Admin team,

its more than 1 weeks I didn't get any response from Tikona yet how long its been take to resolve the isse, and refund amount which unnecessary charged
Complaint comments  1 Comment     Updated: Share0Tweet0

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that what Tikona engineer came & made the mesh of thing, & never back,

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    Tikona - disconnection request i raised, but they still didn't replied (made force to pay bill, which i didnt use)