Tikona — disconnection request i raised, but they still didn't replied (made force to pay bill, which i didnt use)

Address:3-Maruthi Nilaya New Maruthi Nilaya New, Praksha reddy layout, gov school, Doddanekundi village Vengalure KA 5506637
Website:www.tikona.in

I already raised complain to disconnect the tikona internet service, on
Thu, dec 19, 2019, 1:26 am, but i didn't get any reply from their side.
We didn't use their connection for 6 -7 months but someday before they send mail "demand notice" today they threatening by advocate like, they will take the court, and asked me to pay the bill of 1495/- which i didn't use.
Still, i didn't get any official mail for notification to close the service from their side.

Today (14-may-2020) i made the payments of 1495/- to tikona,
Because of their threatening & make mental torture by making a call by k. K. Yadav.

The service issue came so many time, during using tikona internet service,

Before they are telling, tikona is prepaid service, but now they are telling its postpaid service, and whatever money they took while installation its kind of advance. (Today discussion with k. K. Yadav)

The threatening call got from:- [protected] (K. K. Yadav as per truecaller)
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
May 15, 2020
Updated by dakeshh
that what Tikona engineer came & made the mesh of thing, & never back,

May 16, 2020
Updated by dakeshh
https://youtu.be/uDJDhori7c4

https://youtu.be/ONjUJEol08s

same kind of call I got,
why advocate is calling, first company has to settle the condition,
May 19, 2020
Updated by dakeshh
Still, I did get any useful information or satisfactory response,
instead of giving response, they are providing plans,

May 23, 2020
Updated by dakeshh
@Customer Complaints Admin team,

its more than 1 weeks I didn't get any response from Tikona yet how long its been take to resolve the isse, and refund amount which unnecessary charged
Complaint comments 

Comments

that what Tikona engineer came & made the mesh of thing, & never back,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information