[Resolved]  Tikona — disconnection request raised but not implemented

Address:

Mumbai City, Maharashtra, 401107

I am rakesh consumer id [protected].
I was not able to use the services for almost a week in the montha of aug. I complained and the issue was resolved after few followups. The day it was solved, next day again i was not able to use the services. I called and asked them to disconnect this pathetic service as it was causing loss to my business. Being a consumer i said it once to disconnect still they kept it active. I shared the passwords with all my neighbours and friends. Since one month i am not in town. Now i am getting calls from tikona to pay the bill for two months which is ₹2005. I told them that i have already asked for a disconnection. Still it was not implemented. Now i am not going to pay a single penny as my request was not implemented. While i was not able to use the services for a week or so. I was told, i will be given a waiver. I did what i had to do. What i get in return is a mail saying i am not eligible for any waiver. This is what tikona does and expect me to be faithfull.. Forget it. M not paying a single penny. Today i got a call and i was asked to pay one month's amount. I dont understand what tikona is upto. I told the rep that i wont be paying any amount. He told me legal action will be taken towards me. Very nice. When i told tikona to disconnect the connection than there was no action taken. Now i am standing to my word rhan legal actions will be taken. Go ahead. I will also not sit quietly.