[Resolved]  Tikona — Even after multiple reminders Tikona not sending the Confirmation Email that they have Closed the Connection from their side

Even after multiple reminders Tikona not sending the Confirmation Email that they have Closed the Connection from their side???
Then every now and then they email about plan change etc.
Tikona does not talk when I call on their customer contact phone number and their voice message says that email for any concerns but when I email them they don't reply.
How many times they need the reminders to close the connection??
I sent around 10 reminder and I have not received any response from their side.
I sent an email to close the connection on 25th May 2021 but Tikona didn't send me any response and later on asked for more money for full and final settlement.
I paid full and final settlement amount and emailed them to close the connection but even after that they are not closing the connection.
Now I am getting to know that they are playing the tricks and not sending any response to customers regarding closing the connection and later on asking for more money for full and final settlement.
I sent them 3 reminders and in that from your side request number was 1- [protected] and for this earlier request number they didn't send any response to me and now when I sent new reminder then they provide a new request number each time.
But they don't let me know what response they have for earlier request number 1- [protected]???
Why they didn't provide any response for earlier request and now provided a new request number???
I am getting mentally harassed by all the tricks of Tikona of not responding and changing the request numbers and all the tricks which Tikona is playing.
Even after multiple reminders Tikona not sending the Confirmation Email that they have Closed the Connection from their side???