[Resolved]  Tikona — Fake billing and connectivity issue

Address:Ahmedabad

I have subscription of 60mbps yearly plan since 4 month, when i paid it it was showing 0 amount pending. I got connectivity issue after few weeks nd complaint about it . No issue resolution till one month. Customer care number receives phone and tells I'll check and tell you then put your call on hold for 25 minutes half ann hour No response. As i have complaint they told me your bill of 120 rs pending saying you have not paid gst for your yearly subscription. I've paid the amount which was showing on their portal and I've bill also but they are telling your GST is pending. Till today, my connectivity is not yet resolved. Very poor service.
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Jul 30, 2022
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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