[Resolved] Tikona — Fraud Advocate Calls | |||||
I used the internet services of Tikona for 2yrs. with extremely bad services.But had no choice due to lack of ISP in the area. It was the last 2 months in which I called their customer care for 50+ times but they didn't resolve my issue ( even took full payment without providing any service). Then I called the company for disconnection request which they didn't take by making excuses of there server issues and started the next billing cycle. I was connected with the new ISP a few days later. In 16 days of next billing cycle before they took disconnection request they claim I have 4 times logged in (which they told me to do so for checking the service). So generated a new bill n forcing me to pay it, which I refused to pay. Later I got a call from an Advocate Raghubeer Saha from KarKardooma court, Delhi threatening me to pay the bill with in 30min. to stop the order of court of making me a defaulter under section 449. n blocking all my Identity proof, to appear in the court and even pay a fine of Rs 85000. Now after finding online the other Tikona forums got to know it was a complete fraud by the company to make me pay the bill (amounting Rs 1580) for the services that I didn't even used. The company is a total fraud they don't provide the services they claim with about an average of 50% days without services. I even have a recorded voice proof of the Advocate calling me. Was this information helpful? | |||||
Apr 24, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 24, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Bhatnagar, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Apr 26, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Bhatnagar, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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