Tikona — fraud lawyer calls
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I had been using tikona broadband and often it had speed related issues. Many a times, i had to call the executive at home and the same issue pertained a few days thereafter. However, in 2018, they generated a fake bill setting that the earlier payment was not updated in their system and hence, i was asked to pay that amount of about rs. 900/- again. For months, they kept on harassing me for the payment i had already made. I made a complaint before grievance redressal forum and thee issue got resolved only thereafter. So, i already knew that it is a fraud company and i thereafter sent a disconnection request through email upon which they kept on insisting that you may please tell if there is any service related issues and that they can also lower the monthly bill amount, etc etc. However, i had already disconnected my router and waited for more than 15 days to get it disconnected. Although, what should have been a disconnection related email, they sent me emails and calls deliberately treating the issue of service related problem but did not disconnect. I made sure that the router was never connected again because i was aware of their fraud of generation of fake bills. Thereafter, i received an email stating that my account is now terminated. Now, they started sending me emails of demand notice of about rs. 1300/- to 1500/-. Further, they kept calling my family members about this issue and threatening then to sue me in court about the issue. Their fake recovery agents called to threat and harass not only me but in an annoying manner, my family members too. For a disconnection request that i made in january-february, 2019, they dragged it to march and april and now demanding money despite no usage and fault on their part is highly objectionable and deserves heavy punishment. Such a company cannot be allowed to run in this manner. I will surely write to the telecom industry also to look into this matter as the company has already harassed and looted a lot of people. Their recovery agents call in the name of lawyers, policeman, etc etc.
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