[Resolved] Tikona — frequent disconnections

ayush8960

from Kanpur, Uttar Pradesh

Address:	Kanpur, Uttar Pradesh, 208022
Website:	WWW.TIKONA.IN

I am getting frequent disconnections while using tikona internet and the customer care executives are not able to solve my problem.They just keep on giving excuses.I am very unsatisfied with their service.I am a loyal customer and using tikona since past 2 years and the company is not taking any responsibility of their customers.
Service ID-[protected].
If any of the tikona employee is reading this, Kindly solve my problem or else I will shift to other service provider.
_Ayush Sharma

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Apr 12, 2018

Complaint marked as Resolved

My issue is resolved now.

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care.

Verified Support

Apr 10, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We have tried calling on your registered mobile number, however, there was no response from your side.

Kindly note, the technical issue reported by you has been successfully resolved.

Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.