Tikona — Getting disconnected after every 10-15 mins

Address:Pune, Maharashtra, 411014

My customer ID is[protected]. From the day one I never got continuous connection of tikona. Initially in a day I have to restart network twice/thrice but now after every 10-15 mins I have to restart it. Still it's not working.. Mobile network working better than tikona. Registered complaint, their representative came but nothing happens. It's still working as usual. Every month I am paying near about 1300 RS but it's not worthy.
Also online payment option is not working on their portal & every month I have to make cash payment. In last month they asked me to do Paytm since online payment was not working.
Shared screenshot of last two days browser history where I have restarted network many times.
+2 photos
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    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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