[Resolved]  Tikona — getting threatening calls

Address:400610
Website:Www.tikona.in

Tikona — Mental Harassment

Hello! All, I would like to highlight this issue prevalent with this company (Tikona Digital Networks Pvt. Ltd.). I too have been getting threatening calls from [protected] and [protected] This woman tells me that she is from Narendra Kalra's Office who apparently is an Advocate at the Delhi Tis Hazari Court informing me tht court case is ongoing against my non payment of bill and my CIBIL score will be hampered with. I informed her that we hd taken a 3 month plan and paid in advance as we were supposed to travel out of india for 6 mnths.
Tikona sent us bill for 4th month which was not used and usage itself has 0 mb in their bill which kept multiplying in our absence. She wanted me to pay for the amount directly to tikona. I asked the woman(Narendra Kalra's Office) as to why hasnt tikona called me? There was no answer and instead she replied that tikona will not make contact with you and you also cannot make contact with them!?
She kept asking me my personal details to which i objected. Further she threatened me to stating she was from civil court and i would have to come to delhi to fight the case for rs2223. She was cross_verifying my personals details as asking me personal details as fathers name etc. I suppose this I would urge this forums support to First blacklist such pathetic companies who charge you for no service used and try to extract personal information details as pan card etc

Consumer id [protected]
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Sep 14, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Aug 07, 2017
Sunil Prajapati-Advocate's response
My Tikona internet is not working since last 7 days as well as my wifi router is also not working as it was working earlier and I m totally dissatisfied with the service of Tikona care
Verified Support
Aug 12, 2017
Tikona Digital Networks Customer Care's response
Dear Ms. Deshpande,

Greeting from Tikona,

We have checked and found that your account is Suspended due to non payment.

Now your current outstanding is Rs. 2, 023.52, request you to clear it to avoid the late payment charges.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
Complaint comments 

Comments

My internet is not working as well as WiFI since last 7 days
And I m not satisfied with service of Tikona
I m too much disappointed with you

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