[Resolved]  Tikona — harassed by collection agent

Address:

Bangalore, Karnataka, 560049

Today, Your Representative came to my doorstep and misbehaved with me for payment. He has harassed me for payment which is illegal. I understand that I have 1500 due and I have already informed you guys that I will be making the payment by next week. Who has given the permission to your representative to shout at my door step?
My neighbors came to my place to sort things out as he was not ready to move out of my house as he said that if I donot pay he will show me what he can do. I mean do what you want to do. Will Tikona hit me?

After this incident, I will not pay you guys a single money as I dont want service from a company whose collection team harasses their customer if they dont pay for a month. Please disconnect the connection or I will be forced to report a complain in the nearest police station as the way he shouted and misbehaved with me in intolerable. Let me know if you guys can take any action against him or do you want me to file a police complain about tikona. I want you guys to cancel my service and I will not pay the outstanding amount as I was harassed by your representative. My landlord, my neighbors are eye witness for this incident.

When I called customer care I was provided the below details:
Collection agent name: Lokesh N
Mob:[protected]
the number from where I got a call [protected].

Call center provided me with wrong details about the person who came to my place as when I called that number, he said that he is not the same person. What is wrong with Tikona. I really want to get this sorted and cancell my account. Let me know if I need to speak to my lawyer about this.

I have recorded phone conversation which is aproof of this case. Let me know what can be done to sort this out. MY landlord is asking me to vacate my house because of the shouting and fighting happened at my doorstep. Now tikona will compensate me for all my house expenses or I am going to file a legal complaint at the nodel office.