[Resolved]  Tikona — Harassing and mentally torturing cheating the customer

Address:	Mumbai City, Maharashtra
Website:	tikona.in

I (Satyendra patel) was using tikona broadband Internet but i was not satisfied with the service that they were providing. I send them a email regarding disconnection, after 2 emails and lots of call they disconnected my connection, but i was not using their Internet while they were taking time to disconnect my interest, after that they started sending me bill and making harassing calls for payment of bill for the period for which i was not using their connection, i told them that i haven't used a single KB, After two three months of without call and email they started sending me bills with late fine along with legal notice, then i talked to their agent in customer care she told me that my outstanding amount is 800 approx inclusive of fine, i didn't want anymore harassing call and email and notice even though i haven't used a single KB. but today i received a call from a lady saying that she is calling from court as tikona has filed a case for non payment of these rupee, and she was talking very rudely and threatened me that she will send me to the jail and all her number is [protected]. Please help me in this matter. In India is this the way consumer forum work without reserving rights for Indian customer