[Resolved]  Tikona — Harassment and false statement

Address:410209
Website:www.tikona.in

My Tikona UserID no. [protected]. I am unsatisfied customer of Tikona service, they are just fooling us since frm the connection. connection was always disable whenever we need to wrk. Everytime we hv to contact them for diagnose n then they were connect it, Next day same situation. i was jst fade up with them. so I thought to Disconnect the service n i informed them, but they are not responding me and my wife. we are requesting them for disconnection but they were forced us for keeping the service. So last i was told them tat we are shifting smwhere but still they were forcing for transfer the connection, even i told them tat i m unsatisfied with them. so i send them email for disconnection but they were not respond me. i was mail them in Dec 16 n was mentioned there tat disconnect the service otherwise i will not pay the bill. even after that they were forced to keep the connection. so when they called for payment of billing i was asked them for full and final dues with disconnection so whatever they told us we had paid it. but after that they were not came to disconnect the service. i was asked them so they said they are working on process. One Day they send us one Bill of Rs.917 in end of Feb 17. which i was told them to i will not pay bcoz i already paid the full and final amt and removed the connection wire. till today the wire is outside the our home. n still they are calling me and my wife and harrasing us and talking stupidly with my wife. i will not suggest anyone for the Tikona service. yesterday one advocate called us for forcing us to pay the dues and doing some false statement
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Jun 18, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
May 18, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Kaldate,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

Post devices recovered from your premises, full and final settlement amount will be concluded.

Regards,
Tikona Care.
Verified Support
Jun 24, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Kaldate,

Greetings from Tikona,

We have checked and found your account is terminated as per your request.

As full and final is concluded, we request you to make payment of Rs.462.30 at the earliest.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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