[Resolved] Tikona — harassment by tikona | |||||
I was using tikona internet for last 1- 2 years. As i was not satisfied with the service. I stopped using it. I asked the collection agent to disconnect it from the month of august onwards.in the month of december i also mailed it. Only in the month of november or december they disconnected it. But still they ask me to pay 2 month bill to discontinue it. I agreed to pay one month, but they were trying to convince me for a pre paid connection. Which i was not interested. From last 3 month i am receiving calls from tikona or a message from tikona to pay the bill. Today 24thfeb 2018 just now received a call from tikona civil department today itself pay rs 1584/- for police personal will be went to my home to the collect the amount. Where as my actual due was rs 673 according to them. At present i am busy in examination work as i am lecturer, i am busy with my students and many a time i am not able to attend the phone calls also, and same time such peoples are doing this job of threatening. Please guide what steps to follow if received again such calls. Was this information helpful? | |||||
Apr 1, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Feb 25, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found that your account is Suspended due to non payment. Now your current outstanding is Rs. 672.60, request you to clear it to avoid the late payment charges. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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