[Resolved] Tikona — harassment call from tikona | |||
Dear all I am subhendu nayak from mumbai. I have tikona connection user id is [protected]. I have use tikona connection only 20days.in between 20days i have complain 10-15 in ur cust care. U r engineer will visit my place 7-8 time but he will not solve my net speed issue. Y tikona plan net speed is 3mbs but we rec onlyb150-200kbps that why i m so frustrated ur tikona connection. Again i call ur cust service call centre pls close my connection. Aftr 1 days i wil take new connection from other broadband my internet problem will slove. Aftr 10 days i have rec a bil frm tikona amount of 390. I have use tikona service only 20 days in 200kbps speed i already pay 1500 at d tym of connection then why i need to pay 390. Then cust executive will say pls continue ur connection i will give discounts of this amount in ur next bill. I am clearly say i don't need ur tikona service at anymore. Aftr 6 month today i received call from delhi he say he is lawyer from delhi court u have pending amount of this u wil pay now 1508 rs to close d case other wise we launch complain against u. I don't understand whts doing call centre guys i clear told u pls close line i don't wanna use... Then why tikona company put complain against me... Pls slove complain as soon as possible. Pls say why can i do?. Was this information helpful? | |||
Sep 14, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Aug 14, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Nayak, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care Verified Support Sep 27, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Nayak, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 590.51/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
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