Tikona — horrible customer care, total fraud

Total fraud customer care, i have been complaining since last month that my internet is going down on a daily basis. Internet speed is fluctuating from 20mbps to 1mbps sometime less than that but no one is bother to listen that thing. Technical guy came did some # things after that no response from his end although he is saying there is some problem but he doesn't know what kind of issue this. Customer care called from saying sir there is some issue i will try to fix after that daily basis system messages saying "we are working to solve this issue on a permanent basis". What kind of fraud broadband service is this, they took money for 6 months at a sane time but when it comes to give the service no service nothing. I would request you to take legal action against tikona, they are simply stealing customer's hard earned money

Details
Name: anirban chakraborty
Mobile no: [protected]
User id: [protected]