[Resolved] Tikona — I was told to pay 2300 rupees and I did

Arjun Goswami

from Gurgaon, Haryana

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.tikona.com

I was using tikona services in 2016 and i was very unhappy with it even the guy who installed the wifi misguided me that its gonna be working like airtel and i wont face any issues with it but then when i started using it they demanded money to install a new router with which it will be just like airtel but it didnt then they told me buy static ip address then it will be just like airtel but i didnt pay that amount and told me tikona guy to close my account i dont wanna deal with you cheats anymore.. I didnt even paid their bill because i was frustated with this company.. Then i got a call in dec 2017 that atleast make the payment of the usage that i did which was for ₹2300 and i did paid for it as i didnt wanted any problems in my life.. Tikona representative told me to make that payment and they will close my account and no action will be taken.. But now iam getting the threating calls again that i have to pay their late fine aswell but i wont do that as they are the biggest fraud company ive ever seen.. I just want to file a complaint against tikona fraud company.. My phone number is [protected] please i need a solution to this i dont wanna leave these cheats like this so that they can scam others as well..

Was this information helpful?

No (0)

Yes (0)

May 21, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greeting from Tikona,

We have checked and found that your account is Suspended due to non payment.

Now your current outstanding is Rs. 1, 924.67, request you to clear it to avoid the late payment charges.

Further with regards to your concern, we will not be able to process termination request on the basis of your post received on this Forum due to validation purpose.

We request you to send us an email to [protected]@tikona.in from your registered email id or you can call our Customercare from your registered mobile number to raise a request for termination.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.