[Resolved]  Tikona — internet not working since the last 2-3 months

Address:	Mumbai City, Maharashtra, 400028
Website:	tikona

My internet connection is not working properly since the last 2-3 months.

I have raised several complaints but only once an engineer came and he rectified it but it worked only for 7-8 days and post that again it stopped working.
The engineer even charged me 200rs for changing the machine and didnt even give me the receipt for the same.

Since the last 1 month, my internet completely stopped working and i raise a complaint every week, but everytime an engineer by the name of swapnil salunke is assigned and that engineer never calls me not attends to my call, but he closes the call without rectifying my issue.

I am really tired of follows ups now for resolving my issue but till date tikona is not able to get my connection back. But everyday i get a call to pay my bill, whereas i have not able to use my internet since months.

Request you to take this matter on utmost priority, else i am going to raise concerns about this horrible service of tikona in all social media (Twitter and facebook).

Regards,
Moumita ghosh
[protected]
Tikona use id - [protected]