[Resolved]  Tikona — internet service

Address:Bangalore, Karnataka

Connection details ban[protected] & service id - [protected],
Connection date 23/06/2019 and contract of six months advance payment made on 19/06/2019 but renewal date given was 15/12/2019. Aside from the above, since the date of connection, i have reported, 11 complaints which i missed out 32 days without network. Each time of reporting the problem, they took 2-3 days for repair. This is their regular practice to all customers. I wanted them to extend 32 days more which they didn't provide service also change my renewal date to be 22/12/2019. Below complaint details and the message received in mobile upon initiating the connection
On 24/06/2019.
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Feb 18, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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