[Resolved]  Tikona — internet service provider

Address:Mumbai City, Maharashtra, 400092

This company sucks when it comes to grievance redressal and customer service.
For past 7 days dere is no internet at my house. 3 days ago i hv been assigned an engineer visit. The engineer doesnt pick up the call (Making me hear some bihari song on caller tune). Now when i call tikona i hv been told that i cannot talk to the technical team (As if they are gods you cannot meet them) till the problem is resolved. Its a deadlock engineer doesnt visit my home and i cannot complain about that...

8th day and counting...

Folks if there is a company named fart go for it but not for a company named tikona...
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Sep 12, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Comments

My Wi-Fi is no working from a month. I am complaining for this continuously. But no response.
I received a technical engineer contact details 2 days back but he denies to come.
Customer care no is also not connecting.

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    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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