[Resolved] Tikona — invalid bill | |||||
I have requested tikona to terminate my services as of 28 may 2016, but i was charged till 29 jun 2016. When i got reminder mails about the outstanding amount, i have sent several mails to the tikona customer care that i have paid all the outstanding amounts till 28 may 2016 and i was charged an extra month for which i should not pay. But i didn't get any reply to the mail nor the reminder mails was stopped. I was keep on getting reminder mails in which the outstanding amount was increased every month as the due is still pending as per their records. It seems like my father (Who's mobile number was given as alternate number) got a call from a lawyer saying the outstanding bill was not paid. This is totally unethical. Finally i paid the outstanding amount on 15 jul 2017 to avoid annoying mails and calls to my father. I have paid double the amount of what i was supposed to pay as it got increased in an year. But they have achieved what they targeted (Stealing people's money). Was this information helpful? | |||||
Sep 8, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jul 18, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care Verified Support Aug 07, 2017 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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