[Resolved]  Tikona — Legal action threat by Tikona, asking bill payment even after discontinuation

Address:	Pune, Maharashtra
Website:	www.tikona.in

User Id: [protected]

I am submitting this complaint as my patience level is crossed limits.

On mid may 2016 i called tikona customer care and asked to disconnect my services as i was moving to some other place. I spoke to one of their customer care manager and they confirmed that they will disconnect and the next bill won't be generated. But after that i didn't receive any further communication from Tikona on this request.
On 20th May 2016 i called them many times and they didn't respond me. I emailed them at [protected]@tikona.in and asked for discontinuation of services immediately. i clearly mentioned them i have paid all the bills till 26th May 2016 and want to disconnect services immediately. i received an acknowledge mail (online complaint no. 1-[protected] and 1-[protected] )also from Tikona but they didn't take any action on that and continue to generate the bills. Next month June 2016 i again sent them a reminder mail but again they didn't take any action.
I have stopped using Tikona since 21st May 2016 and Now after one year they are calling me continuously and threatening me of legal actions to be taken.
Please let Tikona answer my question below

1. Why should I pay the bills for non-services?

2. Why Tikona’s advocate threatening me daily and forcing me to pay the bill?

Thanks and Regards
Ankita Mishra