[Resolved]  Tikona — my account is not being closed

Address:

Mumbai City, Maharashtra

I used to have the tikona connection in my flat in mumbai. My roommates and i used it for 2 months and paid the bills as well. After relocating we did not need their services anymore, so we requested for the discontinuation of the account. This was filed on 23/10/17 after receiving more than 4-5 calls a week. The associates said that those were service calls since we were not using the connection from september onwards. They say it's a 15 days process, but the day since i keep on receiving service calls even after explaining that why i don't want to use their service anymore. The situation turned awful when i started receiving 4-5 calls a day. Initially before 23/10/17 the calls were made for the bill payment and later they became service call only with the increased level of irritation that i developed. I get calls from tikona the whole day, hampering my peace. The situation now is such that i no longer intend to raise complaint under tikona but to take it to some third party and file their complaints there. Little did i know that a simple wifi connection could be such a headache. Ps: i'm hopeless that things are going to turn for good.