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[Resolved]  Tikona — my internet connection

This is with reference to my tikona id [protected]. I am facing "no internet connection issue" on regular basis as a result my work start getting affected. I have raised my concern several times by e-mail & as well as from their customer care contact no. But as like always tikona never responded to my emails. Sometime after multiple trials i am able to reach to one of their executives & they told me that we have not received any emails. Apart from this i have requested my disconnect my connection on 20th april & already changed my internet service provider from tikona to someone else.

But still tikona is keep on sending me my monthly bills even after the discontinuing their connection.
my internet connection
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Complaint marked as Resolved Jul 11, 2020

Complaint Status


[Jun 22, 2020] Tikona Digital Networks customer support has been notified about the posted complaint.
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    Tikona Digital Networks
    Customer Care Service
    Customer satisfaction rating
    65%
    Complaints
    4950
    Pending
    1410
    Resolved
    2791
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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