Tikona — Need to cancel

Dear Team,
I got a Tikona connection installed on the 9th of August and now from two days, it has stopped working.
Within 15 days, it has stopped working. This is not what I accepted from the service, which has not been installed even for a month.
I contacted the salesperson who provided the connection, he raised his hand saying that it is not his issues.
I have already followed all thevridiculous instructions of restarting the modem, the power adapter is on, etc. but nothing is working.
I don't want to continue with this connection anymore and hereby raise the request of cancelling the Tikona connection.
Kindly help to get the refund amount. Customer id [protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

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