[Resolved] Tikona — network not connected

Rajesh Pharne

from Pune, Maharashtra

Address:	411015
Website:	Tikona

I have paid inr 1870 to tikona on 03/07/2017 and it stopped working on 10/07/2017 i complained to tikona engineer came on 17/07/2017 and fixed the issue. However on 18/07/2017 again i lost the connection i mostly work from home today i complained again to tikona got a reference number 1-[protected] but god knows when the engineer will come. I requested tikona to refund my money but they denied. That means every second day i will have to lodge complain till my 3 month time is over and i loose my money without using the service. Please help

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Aug 26, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Tikona Digital Networks Customer Care's response Dear Mr. Pharne,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, please contact us on our Customercare number[protected].

Regards,
Tikona Care.

Sep 22, 2017

Updated by Rajesh Pharne As mentioned I am not going to pay anything as I am in loss for one month that means Full & Final Settlement should be NIL. Your NET did not work for one month check my N numbers of calls and email/complaints on top of all this you are talking about settlement