[Resolved]  Tikona — No connection since 12 hours - [protected]

No connection since the last 12 hours. Today's work has been screwed up for me & my sister and will result in Unpaid loss. I raised a complaint 1-[protected] in the morning at 11:35 am, still no one has attended. An Engineer named Vaibhav was assigned, but he said he doesn't look after our area. No one came. Still no connection at 10:22 pm.

I login at 02:30am. Now again I will be screwed for my login for tomorrow. Customer service has been awful.

Really disappointed. I expect Tikona to pay for my loss of pay as they have failed to provide the service. I have already paid for 6 months in advance trusting their network.

Please fix my issue. No one seems to respond.

Kind regards.
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Sep 16, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Aug 10, 2021
Updated by Stone Cold Steve Austin
Still no one has contacted. No connection yet and technician has not visited yet. It's a joke. My work is impacted for 2nd day on the trot.
Verified Support
Aug 14, 2021
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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