[Resolved] Tikona — No internet access

nandan naveen

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560053

I took tikona broadband connection last week, i have done the payment and it have been credited to tikona. the people who installed tikona connection are pradeep ([protected]) and manthesh ([protected]).

They told me to open the tikona login page (1.254.25.254) after payment is done and to reset the password to continue browsing.

From last week im not able to open login page, it says no internet access and site can't be reached. the people who installed device are not responding to my call. there details are as above. please assign technical person so that he can come to my place and fix the issue

Please help me to fix this asap

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Sep 18, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We would like to inform you that resolution of your complaint is in process and once the issue gets resolved will update you accordingly.

Regards,

Tikona Care

Verified Support

Aug 10, 2016

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

Currently you are able to use services and there is no service issue for your account.

For any further issues/queries, please contact us on our customer care number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care