Tikona — No internet since morning

Address:Nagpur, Maharashtra, 440013

No internet...Installation guy not responding after taking 3 months money... Not picking up phone... I asked customer care person to stop services... They r not going to refund 3500 rs.. That is so wrong... Pathetic noone should go for this... I heard so much but i experienced now all horrible things r right about them... We should sue them.. Am sending my lawer you guys should also do the same... Never leave such peolpe... Lootere gunde...
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Pathetic ...befooling people
Dear Ahmed,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU0024 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Ahmed,

This is a gentle reminder to follow-up on your concern listed on May 31, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKJU0024 in the subject line.

Regards,
Tikona Care
I am frequently having service disruption in internet service. Whenever I raise a complaint, a 24 hours deadline is provided to resolve the issue. But my connectivity will l be lost again after a couple of days. Every time they will say some technical issue and service will be disrupted for hours. Not a reliable connection and cannot use internet for office use.
Tikona Digital Networks Customer Care's response, Jun 20, 2016
Verified Support
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKJU1839 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on tikonacare@tikona.in

Regards,
Tikona Care
Tikona Digital Networks Customer Care's response, Jun 21, 2016
Verified Support
Dear Subscriber,

This is a gentle reminder to follow-up on your concern listed on June 2, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on tikonacare@tikona.in mentioning your assigned reference number TIKSE1839 in the subject line.

Regards,
Tikona Care
Tikona Digital Networks Customer Care's response, Jun 22, 2016
Verified Support
Dear Subscriber,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Dear Ahmed,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

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