[Resolved] Tikona — not disconnecting broadband server & asking money | |
Dear Sir, Due to very very poor connection and poor service of tikona broadband i have stoped using internet from November 21 and had requested to customer care several times to disconnect the service due to their negliance it was not disconnected by them and now they are asking me to pay Rs.1706.48. sending legal notice and harasing several times on call with fake advocate (Advocate Pooja Mishra [protected]). I have taken 6months internet service (July 21 to Dec 21) and i was not using internet from November 21 and now they are asking me to pay December21 & January 22 for 2months. I am attaching 6months subscription bills (July 21 to Dec 21) and email and call history of customer care. I request you to please look into such proud company and taught a good lesson to them. Was this information helpful? | |
May 15, 2022 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Apr 13, 2022 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution. Regards, Tikona Care. | |
 Add a Comment | Share Tweet |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
5705
Pending
1004
Resolved
3590
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment