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[Resolved]  Tikona — not disconnecting broadband server & asking money

Dear Sir,

Due to very very poor connection and poor service of tikona broadband i have stoped using internet from November 21 and had requested to customer care several times to disconnect the service due to their negliance it was not disconnected by them and now they are asking me to pay Rs.1706.48. sending legal notice and harasing several times on call with fake advocate (Advocate Pooja Mishra [protected]).

I have taken 6months internet service (July 21 to Dec 21) and i was not using internet from November 21 and now they are asking me to pay December21 & January 22 for 2months.

I am attaching 6months subscription bills
(July 21 to Dec 21) and email and call history of customer care.

I request you to please look into such proud company and taught a good lesson to them.
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May 15, 2022
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2022
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
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