Tikona — not getting speed which was informed and nobody helping

sumati shukla

Address:

63A E4 udyog vihar, Gautam Buddh Nagar, Uttar Pradesh, 201305

I called and sent multiple emails. They said i will get 10mbps speed.
However i am getting less then 2 mbps most of time and no connection some time. They are not ready to refund my money, however they said i can get full refund with in 15 days. I got connection on 15 of jan.
Please call me after 2 pm if required.

Regards
Sumati
[protected]

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Tikona Digital Networks customer support has been notified about the posted complaint.

Jan 25, 2020

Updated by sumati shukla please don't ask me to contact anyone i am totally fed up and need refund nothing else.
do not provide any mail or phone number. @tikona

Verified Support

Jan 27, 2020

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

Jan 27, 2020

Updated by sumati shukla i have sent multiple emails and called many time however getting sense less response that i have net connectivity.
however not getting proper speed. please refund my money i dont want to waste my time anymore.