[Resolved]  Tikona — Not providing internet connection and no refund as own

Address:

Gurgaon, Haryana

Sir, It is very surprised that Tikona Digital Networks company has terminated my Tikona Broadband internet connection ID-[protected] without my request on dated Nov.27, 2014. I am writing e-mails to repair my connection since Oct. 2014 as well as phonically, but this company has not been listen and repair my connection, which was dis-connect from their side since Oct. 2014. I spoke to customer care executives about my refund for the period, which I have not used the services several times, but they have not given even single rupee or satisfactory reply. I am facing the problem from the new installation of my connection and writing complaints by e-mails and phonically so-much from that time. All the time, their customer care executives assure me that they will resolve the problem and provide proper speed very soon. Every month I am facing dis-connection and speed problems since new installation. But company could not give me continue and regular services since new installation. I had paid all my bills from starting the service to Oct. 2014. But Tikona wants to take to amount of next months, which I haven't use the service and they was failed to provide me a good service without dis-connected service. This company has given me so much depression, tension, mentally, physically and financially torture since many years. Kindly continue Tikona Broadband internet connection services, which I wants to take it and refund the amount from the new installation to till today due to Tikona company very bad, pour and out of their plan. Best Regards, Sanjeev Kumar cell. [protected]