[Resolved] Tikona — not refunding money even after device is returned to executive

Rohit R.V

Address:	560096
Website:	www.tikona.com

[protected] my id, made harrshment call to recover money! Took 3299! My monthly bill was 600 around, they told to return device, i returned and and took receipt still no money has refunded no response fed of your tikona, i[censored] want to see hell on earth just take tikona broadband service its worst cheating and bad customer centrist bad comapny i ever seen in my life!! Why u r not refunding money!!!

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Mar 3, 2018

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Jan 29, 2018

Updated by Rohit R.V As they given fake advocate call and got the payment of 3299, they told its refundable once u returned the device i returned device and took receipt, even after 15 days no money is refunded and not contacting please i need my money back as i given device! Please do the need full, when i stopped using service and told to discooned it as i am moving to other city where there service is not there, they didnt disconnect and keep on generating bill, made bill of 3299 when my bill was only 600 month, given complaint to national consumer complaint, as they promised refund of my money after device is returned why not refunding my money! Please help with this cheating bad company on the earth!

Verified Support

Jan 31, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greeting from Tikona,

Your account is terminated as per your request and also device is recovered from you premises.

Refund of Rs. 1, 899/- will be delivered at your premises within 20 to 25 working days through cheque.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.