[Resolved]  Tikona — nuisance even after repeated complaints

Address:Mumbai City, Maharashtra

We took tikona services for 3 months and paid in advance in mumbai. It is registered with my phone number. The net was never working properly and raised many complaints. Even after several complaints there was no change. I asked them to cancel our services after the 3 months, one because we were shifting the place and i moved to hyderavad, secomd because their service was bad. I updated a new number for them to follow up because i was not living in that flat anymore and gave another persons number. This was in november 2017. Today its 20th of jan 2018 and i still receive call at odd timings. Its disturbing me and really unprofessional and ridiculous. Kindly take an action. User id: [protected]
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Feb 23, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.

Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
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