[Resolved]  Tikona — outstanding final bill.

Tikona has not at all provided satisfactory service. Too much of network issues but i still paid all bills on time for a very long time. Never did tikona anytime compensated or waived any amount for such poor service. You can check my usage and you will find no usage many times coz i wasn't able to use coz of no network. I made multiple calls to their tech support & they would say that they were upgrading. All false coz d network never improved. Losing faith i finally disconnected my service with them & decided to not pay d final bill. Tikona now has the audacity to send me a legal notice for non payment. My question is why should i pay for pathetic service i received? Please help.
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Apr 19, 2018
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.

Request you to provide the required details at the earliest to look into your concern and provide prompt resolution.

Regards,
Tikona Care.
Mar 11, 2018
Updated by Swapnali Khanvilkar
My registered contact number is [protected] and my service ID is[protected].
Verified Support
Mar 12, 2018
Tikona Digital Networks Customer Care's response
"Dear Subscriber,

Greetings from Tikona.

This is a gentle reminder to follow-up on your concern listed on Mar 9, 2018 . Kindly share your details with us for further assistance.

Regards,
Tikona Care.
Mar 12, 2018
Updated by Swapnali Khanvilkar
I already posted my response on March 11th but then again my registered contact number is [protected] and my service ID is [protected].
Mar 15, 2018
Updated by Swapnali Khanvilkar
I have not received any response from Tikona yet on this.
Verified Support
Mar 19, 2018
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We have not received your information; hence we consider this case closed from our end.

We now request you to share your detail on our official Tikona Forum - forum.tikona.in

Regards,
Tikona Care.
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