[Resolved] Tikona — overcharged bill and recovery done by threatening me for legal action.

[email protected]

from Bengaluru, Karnataka

Address:	560093
Website:	www.tikona.in

I used Tikona broadband services till end of my plan cycle i.e. 6th Aug. 2016 and as per the plan rate, i was supposed to pay a due bill of Rs.905.6. They overcharged me to Rs. 2611.25 through delay in disconnection . Please see attachments (Complaint1, Complaint2 and Tikona_Appelate_complaint) for complaint details with Tikona.
I raised a complaint on http://consumerhelpline.gov.in as well but no satisfactory action was take. Please see "INGRAM_complaint" for complaint details.

Reagrds,
Deepak
[protected]

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May 18, 2018

Complaint marked as Resolved

No resolution provided yet.

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2018

Tikona Digital Networks Customer Care's response Dear Subscriber,

Greetings from Tikona,

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

Mar 06, 2018

Updated by [email protected] This is not the matter. My complaint is that they overcharged me and threatned for legal action to do the recovery. I received a legal call from Tikona so i made the payment but i need the refund now. Please go through my complain details and understand it if you are capable of reading simple english.

Mar 18, 2018

Updated by [email protected] Any Update ?

Verified Support

Mar 22, 2018