[Resolved] Tikona — overcharged for the services

[Resolved] Tikona — overcharged for the services

N Niraj Simant from Aurangabad, Maharashtra

I'm one of the ex-customer of tikona (Customer id : [protected]). I've asked for disconnection of my broadband services in the month of june'16 and asked for final bill as i was really frustrated with the services and overall customer service. The request was not processed and when i called the customer service help desk, i was promised a waiver against the service disruption (Which was never applied). I'm still getting bills and threatening calls from tikona asking me to pay the bill. I do not have any problem to pay the charges for the services i used, however i've been overcharged by 600/- and i'm being asked to pay it. I'm raising me concern with you to get the resolution. Please look into the matter as a matter o[censored]rgency. You can reach me on my mail id or on my mobile number registered on tikona. Regards, Niraj simant Was this information helpful? No (0) Yes (0)
Apr 1, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Feb 04, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have checked and found that your account has been terminated as per your request. Post devices recovered from your premises, full and final settlement amount will be concluded. Regards, Tikona Care. Verified Support Feb 19, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 559.68/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care.
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