[Resolved]  Tikona — Payment Related issue

Good afternoon Sir,
I am going through a tough situation now days and everybody is going as well. I have an issue with Tikona Service, i asked them to have a Wifi connection for my office purpose as i just joined a office. I requested them for a connection asap but they said it will take 3 days, then i receive a call stating that the agent is coming to take the payment..i requested him.to take the payment at the time of Installation. but he refused saying that company policy is not there. Please help sir.
What i have mailed them i have written down, please have a look.

Dear TIKONA members,
I am Cancelling my subscription, Because of payment issue, as i requested the Agent to collect the amount at the time of installation. He refused to do so saying that it's not possible as per company policy. He insisted me to do the payment now or else Installation will not be done. I am in a mess now when i said payment will be done at the time of Installation than why he refused.
I am very much disappointed by the service of Tikona will never refer my friends and family to Tikona.
When a customer ia requesting to take the payment at the time of installaing, Company is not ready to take any action.
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

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